By using the books tools and finding more in the article, “Writing Effective E-Mail: Top 10 Tips” there are many practical E-mail tips to help you curb e-mail overkill. First do not assume email is confidential, so don't send anything over e-mail that you wouldn't want posted -- with your name attached -- in the break room. Be professional and courteous. You can do this by not sending chain letters around and refraining from using colored fonts or typing in all caps. Avoid sloppiness and check your work and proofread before you send it to look professional. Do not use e-mail for volatile or complex issues. Make sure to keep messages brief and clear as well as focused and readable. Use a meaningful subject heading to grab readers attention as well as bullets and refraining from writing long essay like e-mails. To save people time write that no reply is necessary to help the receiver prioritize messages. In order to follow e-mail etiquette, respond quickly. Remember to distinguish between formal and informal e-mails. It might be okay to use short abbreviations with your friends, but with your boss and coworkers you should not. Be careful with attachments because they can crash peoples systems and use up time for downloading. Lastly, make sure you clearly identify yourself.
Jerz, Dennis G., and Jessica Bauer. "E-Mail: Ten Tips for Writing It Effectively." Dennis G. Jerz. Web. 12 Apr. 2010.
Kreitner, Robert. Organizational Behavior. 9th ed. Vol. 1. New York: McGraw-Hill Irwin, 2010.