A part in Chapter 12 that really grabbed me was the discussion of the creative process. According to Kreitner, the process consists of five stages: preparation, concentration, incubation, illumination, and verification. He goes on to describe how some of these stages are managed and molded by managers to help their employees reach more creative solutions in their decision-making process.
In the study, "Curriculum Construction and Teacher Empowerment: Supporting
Invitational Education with a Creative Problem Solving Model," Chant et. al. demonstrate how the Osborne-Parnes Creative Problem-solving Model (CPS) can be used to improve a teacher's creativity among her students. By going through the three-stages of the model (designed to counter individualistic endeavors that go against creativity), the teacher can create a more creatively -inspired atmosphere for his/her students-the three stages are: Exploring the Challenge, Idea Generation, and Taking Action.
Learning and improving on how we work on all stages of the creative process can help us improve the quality of approaches we have in coming to a decision. In the workplace, efficiency is especially key.
Source:Chant, Richard H., Rachelle Moes, and Melissa Ross. "Curriculum Construction and Teacher Empowerment: Supporting Invitational Education with a Creative Problem Solving Model." Journal of Invitational Theory & Practice 15.(2009): 55-67. Academic Search Complete. EBSCO. Web. 5 Apr. 2010.