Tuesday, February 16, 2010

Chapter 6

When describing the workplace in casual conversation, very rarely is the term job satisfaction defined. When it comes to organizational behavior on the other hand, a clear definition is necessary when examining happiness in the workplace. Chapter 6 defines job satisfaction as "an affective or emotional response toward various facets of one's job. With that said, the book explains that its very common for an individual to be very satisfied with one aspect of their job but completely dissatisfied with another aspect. The Journal of Vocational Behavior defines job satisfaction as "a psychological state resulting from the evaluation of one’s job experiences , has occasionally been conceptualized in the stress literature as a strain that is reverse-scored' (Webster 68). Both definitions describe job satisfaction as state of being; therefore, there is a great possibility that state of being can be changed.
Chapter 6 states the five "Causes of Job Satisfaction" as: need fulfillment, discrepancies, value attainment, equity and dispositional/genetic components (Kreitner 172). The book discusses these five aspects in detail and explains in an easy to follow model that provides insight into a variety of techniques that can be used to increase workers job satisfaction. The article titled "Toward a Better Understanding of the Effects of Hindrance and Challenge Stressors on Work Behavior" discusses the Job Descriptive Index (JDI)that is discussed in Chapter 6 as well. The article classifies job satisfaction under five categories: work, pay, promotions, coworkers, and supervision. When these five elements work together in harmony an employee is satisfied (according to Cornell University). Researchers at the University of Minnesota would argue satisfaction can be classified under 30 categories.

Webster, Jennica. "Toward a better understanding of the effects of hindrance and challenge stressors on work behavior." Journal of Vocational Behavior. 76.1 (2010): 68-77. Print.

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