Chapter 9

In any business, companies and employers are always trying to improve job performance by giving the employees new goals, feedback, and rewards. In my personal experience working for a retail company, the manager was always giving us new goals, such as trying to increase the average sale per person or by trying to sell the new items in the store. If we succeed in those goals the company will give us a $15 dollar bonus or the opportunity to pick any backpack from the store. We also had monthly meeting with the managers where they told us how was our performance during the month as well as what were our strengths and weaknesses. It is important to keep track of the performance of the employees because it helps the company find those areas that need improvement so the business can continue providing a good service to their clients.