CH. 2

In chapter two it covers how to manage diversity. In this chapter they talked about effectively managing diversity in the work environment. I learned about the, "social categorization theory," this theory is described as, "similarity leads to liking and attraction." In this theory an employee will categorize them self and others into groups. These groups are classified as ones own "in-group" or "out-group" members. This theory talks about how people tend to like and trust "in-group" members than "out-group" members. I thought that this was very interesting and very true. People tend to do this in their everyday lives and not only in the work environment. This perspective further implies positive outcomes with "in-group" social categorization.