Chapter 9

In the chapter, feedback serves the function of being instructional and motivational. Instructional feedback clarifies a role or teaches a new behavior. An example of this would be that my boss instructs me to make the counselors’ projects a priority over Admission’s projects. Therefore, when I check into work, I should ask for projects from the admissions counselors before taking up any jobs or projects from the other Admission’s staff. Motivational feedback gives or promises a reward for work done by pairing specific challenging goals with specific feedback results. A good example would be when I was given a project to arrange IQ cards from hundreds of different students into same-school groups. I was rewarded a week later with praise from the counselor and a treat for completing the task in a short amount of time.

In an online blog, ‘Motivation Booster Shots: 2 Tips on Motivational Feedback,’ it provides two important tips on motivational feedback. First tip is that if you’re giving positive feedback to someone, your feedback should only be positive. If you include something negative in it as well, the negative feedback will stick more than the positive one. Tip number two is to give feedback using descriptive language to avoid sounding patronizing. These two tips are good advice for all us when we’re giving motivational feedback to our peers in school and in our future jobs. By knowing what to do and not to do, we will become more effective people when providing this type of feedback.

Works Cited
Fairweather, Alan. Motivation Booster Shots. 9 October 2009. 26 February 2010 .